Include Business Process Mapping in Your Software Implementation

Whether you are installing a data management system like FieldData Pro, a maintenance management system (CMMS) or EHS management software, be sure to think through how you plan to use it before you start the system up. If you can, take the time to map your business processes so you can define and document how you will do basic things like:

• Naming convention for assets or locations
• Who will be able to create new records
• What reports will be reviewed, by whom and on what schedule

It has been our experience that the user experience of any business software is enhanced if business processes are defined and documented up front. Because of this, FieldData Pro, Inc. employs implementation specialists experienced in documenting the business processes involved in a safety inspection program that uses handheld computers and mini barcode scanners.